Chapter
One
What is Business Digital Voice with Webex?

Verizon Business Digital Voice with Webex (BDVW) is a cloud-based business phone solution that combines Verizon’s reliable voice services with the collaboration capabilities of Webex.

With BDVW, organizations can manage their business communications through a unified platform that supports calling, messaging, meetings, and mobile access. Because the service is hosted in the cloud, there is no on-premises phone system to maintain—Verizon manages the underlying infrastructure while administrators control users, features, and services through the administrative portal.

BDVW provides the core functionality of a modern business phone system, including features such as voicemail, auto attendants, hunt groups, and device management for desk phones and soft clients. Users can also access calling and collaboration tools through the Webex app on desktop and mobile devices, allowing teams to stay connected from virtually anywhere.